Terms and Conditions
Welcome to Pakka LLC! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
Acceptance of Terms:
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.
Use of Services:
You agree to use our services for lawful purposes only and in a manner consistent with all applicable local, state, national, and international laws and regulations.
Intellectual Property:
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Pakka LLC and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written consent.
Privacy Policy:
Our privacy practices are outlined in our Privacy Policy, which you can find [link to Privacy Policy]. By using our services, you consent to the collection and use of your information as described in the Privacy Policy below.
Shipping Policy:
Details about our shipping process, delivery times, and associated costs are outlined in our Shipping Policy below.
Return and Refund Policy:
Our Return and Refund Policy explains the terms and conditions for returning products and seeking refunds. Please review this policy before making a purchase.
Changes to Terms:
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of those changes.
Contact Information:
If you have any questions or concerns about these terms and conditions, please contact us at feedback@pakkabeauty.com
Thank you for choosing Pakka LLC
Privacy Policy
This Privacy Policy outlines how Pakka LLC collects, uses, and protects the information you provide when using our website and services.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information Collected:
Personal Information: We may collect personal information, such as your name, email address, and contact details, when you voluntarily provide it to us.
Usage Information: We gather data about your interactions with our website, including pages visited, time spent on each page, and other analytical information.
Personalization: We use the collected information to personalize your experience and deliver content and product offerings tailored to your interests.
Communication: We may use your contact information to send you updates, newsletters, or promotional materials. You can opt-out of these communications at any time.
Data Security:
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, please be aware that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies:
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.
Children’s Privacy:
Our services are not directed to individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove such information.
Updates to Privacy Policy:
We may update this Privacy Policy periodically. It is your responsibility to review this policy for any changes. Continued use of our services after changes constitute acceptance of those changes.
For any inquiries regarding this Privacy Policy, please contact us at feedback@pakkabeauty.com.
Thank you for trusting Pakka LLC with your information.
Refund and Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at feedback@pakkabeauty.com and send your item to: 24700 Valley Street, Suite 3034, Newhall, California 91321.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: 24700 Valley Street, Suite 3034, Newhall, California 91321.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at feedback@pakkabeauty.com for questions related to refunds and returns.
Shipping Policy
At Pakka LLC, we strive to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy to understand how we process and deliver your orders.
Order Processing:
Orders are typically processed within 7-10 business days. Processing times may vary during peak seasons.
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods:
We offer standard and expedited shipping options. Shipping methods and delivery times are displayed during the checkout process.
Please note that delivery times are estimated and may be subject to unforeseen delays.
Shipping Costs:
Shipping costs are calculated based on your location, the weight of your order, and the selected shipping method.
You can view shipping costs before completing your purchase during the checkout process.
International Shipping:
We offer international shipping to select countries. International shipping rates and delivery times vary based on location.
Customs and Duties:
International customers are responsible for any customs fees, duties, or taxes imposed by their respective countries. These charges are not included in the total at checkout.
Lost or Delayed Shipments:
While we strive to ensure timely delivery, we are not responsible for lost or delayed shipments once they are in the possession of the shipping carrier. Please contact the carrier for assistance.
Address Accuracy:
It is crucial to provide accurate shipping information during checkout. We are not responsible for items shipped to an incorrect address provided by the customer.
Tracking Information:
You can track your order using the provided tracking information. If you encounter any issues with tracking, please contact our customer support.
If you have any questions or concerns about our shipping policy, please contact us at feedback@pakkabeauty.com. Thank you for choosing Pakka LLC for your shopping needs.